Policy for uMakers – 100% Re-Make Guarantee
We take our quality of manufacturing very serious and guarantee, if you are not happy, we will make it again.
Replacement orders can be organized at info-at-uMake-dot-ca with your order number, plus a description and photos of the problem within 2 weeks of your order date.
Please be sure to follow the correct steps on our manufacturing platform to ensure the success of your production. All we ask is you take responsibility for any problems on your end – like with your design, or your choice of materials. Remember, prototyping and refining your design is an integral part of the product creation process.